Shipping policy
Shipping Information
At Noviqo, we're committed to delivering your order as quickly and carefully as possible. Below you'll find everything you need to know about our shipping process.
Order Processing
Orders are typically processed within 1–2 business days. Once your order has been prepared for shipment, you'll automatically receive a shipping confirmation email with your tracking information.
Shipping & Delivery
After processing, most orders are delivered within 5–10 business days, depending on your location. While we always strive to deliver on time, shipping may occasionally take a little longer during peak seasons or due to circumstances beyond our control.
If there are any unexpected delays with your order, we'll keep you informed every step of the way.
Order Tracking
As soon as your order ships, you'll receive an email containing your tracking number, allowing you to monitor your shipment from dispatch to delivery.
Missing or Delayed Orders
If your order hasn't arrived or you've experienced an issue with delivery, please don't hesitate to contact our Customer Support team at info@noviqooo.com.
We'll investigate the issue promptly and work with you to find the best possible solution as quickly as possible.