FAQ

Shipping & delivery

Where do you ship?
We ship across the United States.

How long does delivery take?
Orders are processed within 1–3 business days. Delivery typically takes 6–12 business days depending on your location. You'll receive a tracking link by email as soon as your order ships.

How much is shipping?
Shipping is a flat rate at checkout, and free on orders over $50.

Returns & refunds

What's your return policy?
We offer a 30-day money-back guarantee. If you're not happy, reach out through our Contact page and we'll make it right.

Orders & payment

What payment methods do you accept?
All major credit cards, PayPal, and more — securely processed at checkout.

Can I change or cancel my order?
Contact us as soon as possible after ordering and we'll do our best to help before it ships.

Still have questions?

Visit our Contact page — we're happy to help. 🐾